top of page

Contact us : 

Bedankt voor de inzending!

I am Ria and I have been a passionate hand knitter since I was 15 years old.

First for shops, later for designers and since 8 years my webshop.​

 

We knit for you all kinds of sweaters , sweaters and cardigans as well as style Bernadette cardigans .

In one color , different colors , mélange colors ..

Especially with long-haired mohair such as the original Bernadette pulls, or with super kid mohair/fine merino wool or with cotton

I work directly to the customer and do not work through boutiques, which is why I keep my prices so low. PRICE - QUALITY 

You order a model from us or send us a photo - we knit for you: in your desired color and to your measurements!

We also sell knitting patterns, new knitting patterns are always being put online.

The knitting patterns are very clearly written out, but the knitting result can only be the same if you also use the same material.

My name is Ria and I have been passionate with knitting by hand  since I was 15 years old.

First for shops, later for designers and since 8 years my own webshop.

We knit for you all kinds of sweaters and cardigans as well as style Bernadette cardigans.

In one color, different colors, blended colors..

Especially with longhair mohair or with super kid mohair and fine merinowool or cotton .

I work directly to the client and do not work through boutiques,

that's why I keep my prices so low .

You order a model from us or you send a picture - we knit for you: in your desired color and on your sizes !

We ship to each country of Europe.

We also sell knitting patterns, new knitting patterns are constantly being put online. Only a few are in English but you can easily translate them by google translate 

verzending

Why choose 80% mohair and 20% nylon  or 63% mohair 17% wool 20% nylon ?

- well-known brand in Belgium, most knitters knit with this mohair

- 37 colors that can change per season

- long mohair threads 

- one color is thicker and softer than the other color

- difference in dye bath if there is new production 

- now also available in multi-colors, fun to knit to see the changing color effect 

Why choose mohair/silk/alpaca? 

-- for dFor those who are somewhat allergic to the mohair/nylon, we especially recommend the baby alpaca, this is super soft and does not sting

- the mohair/silk is a beautiful product, much softer than the 80% mohair 

- many colors and always new colors that go with the season

- retains its shape very well 

- is especially suitable for thinner sweaters and cardigans, if we want them thicker we use baby alpaca with it 

Frequently asked questions and sales conditions

Dispatch

 

At checkout, you have different delivery methods, depending on the country of origin.


For Belgium FREE shipping above 180 €

                     BPOST at HOME 7,00 €   

                     BPOST collection point 5.00 €  

 

For the Netherlands - Germany : 

                        DPD at HOME 12 €

                        DPD pick-up point 10 € .

For France :

                         DPD at HOME 14 €

       

When ordering a hand - knitted product , you will be informed of the final shipping date .

 

You will always receive a track-and-trace code

Order via the webshop

The models in the webshop are pullovers and cardigans that have already been hand-knitted by us. 

Each model has its color qualities in which you can choose your own color, ITALY qualities start with color no. 24..,

80% mohair qualities start with color no. 31..

With every product you order, you must therefore clearly specify your color number (this is requested at the end of the order).

If you order more than 1 product , please be clear which product you wish to see knitted in which color .

If we cannot purchase the desired color in time, we will let you know so that you can choose a different color or cancel the order.

All orders must be paid in advance , that way you will also end up on our waiting list .

You can always HERE view the expected delivery date at this time

 

Payment in the webshop

 

Checkout takes place in a secure zone and you can use 

BANC CONTACT - IDEAL - VIA TRANSFER

You can also reach us by email with your order and we will send you a payment link by email via the secure MOLLIE site

 

 

Washing instructions

 

Always wash by hand with a little wool detergent, do not wring hard but slightly squeeze out most of the moisture

Then let it dry flat on a dry towel.

Not in dryer 

 

You can wash the Italian quality in the machine on a wool product, but do not let it spin too much.

This is possible because more wool is used in the material.

contact us

 

email :         info@handknitting.be

 

BE 0506 793 920

 

telephone : 0479 59 11 57 

 

Complaints

 

When we knit a product for you , we do it with full passion as if it were for us .

After all, it is not a tape product that can be rolled out mechanically in a few minutes!

The hours we put in are therefore priceless, but we love our passion

and like it if we also receive a positive response after delivery.

 

 

Returns

 

All hand - knitted models are knitted to size and can therefore not be returned .

If you do not state sizes, you will knit with standard sizes, you always have the option to discuss sizes by email.

If you are probably not satisfied for a responsible reason, we will try to find a solution together with you, but we cannot be obliged to return the order.

 

Knitting packages are never taken back.

Balls of wool left over will not be taken back .

 

We base ourselves on art VI 53 right of withdrawal distance contracts (so no right of return for the customer!)

What are the situations in which the consumer cannot exercise his right of withdrawal?

The consumer cannot exercise his right of withdrawal if : 

.... number 3

"the delivered goods are manufactured according to the consumer's specifications and/or are clearly intended for a specific person"

 

 

How long does it take for my order to be ready?

 

Since we knit everything to order, we first have to purchase the wool  .

If it is not available, we will inform you immediately to choose a different color or to refund your payment

As soon as the order has been received, we will inform you of the delivery time. This can take between 2 days and 4 weeks, depending on the season.

 

How can you knit to my measurements without seeing me?

 

As soon as the order has been received , we will send you an email with a drawing of the sizes that you must provide us with as well as your own clothing size .

If you have special wishes, you can also pass them on by email. We always work very personally so it does not matter that there is some mail traffic between your order and the start of the knitting process, we are happy to knit according to your wishes.

betalingen
wasvoorschriften
retours
bottom of page